Build breakdowns from real production systems: voice agents, RAG pipelines and full-stack platforms. The architecture decisions, the trade-offs and the parts demos skip.
There's a real answer; it's just two numbers, not one. The one-time build cost, the per-minute run cost, what drives each and the build-vs-buy math worked through for your call volume.
Read the post → July 9, 2026 · 6 min readThey get compared constantly and shouldn't be. One makes your human agents better on the call; the other removes the need for the call. A decision framework by call-center goal, why "both" is often right and a look at Toniq, our real-time accent neutralization app for BPOs.
Read the post → July 8, 2026 · 7 min readThe full build breakdown: streaming speech with Sarvam AI, an LLM agent layer with tool calling against live APIs, latency engineering and the guardrails that let it run unsupervised, with zero human handoff for in-scope calls.
Read the post →Book a call. We're happy to talk architecture before we talk contracts.