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How We Work

Diagnose. Build. Run.

We don't sell you an AI tool. We take one repetitive, rules-heavy process off your plate: map it, build the system that runs it, then operate it going forward. Three stages, each priced on its own.

Stage 1

Process Diagnostic: fixed scope, fixed price

We map the manual, rules-heavy process your team or your vendor runs today: the steps, the exceptions, the volume, and where it currently breaks. You get a written plan of what's automatable, what should stay human, and a fixed quote for the build.

$1,500 to $3,000, fixed. Delivered as a written plan, not a sales deck.

Stage 2

Build: the system for that one process

We build and deploy exactly what the diagnostic scoped: the integrations, the guardrails, and the escalation path for when the system should hand off to a person. You review working increments along the way, not a single reveal at the end.

$8,000 to $25,000, fixed scope. Priced from the diagnostic, not an hourly estimate.

Stage 3

Run: we stay accountable for it working

This is the engagement most clients stay on. We monitor the system, fix what breaks before it becomes your problem, and iterate as the process itself changes: new edge cases, new volume, new integrations. One team stays accountable for the process continuing to work, not just for the code that shipped.

$800 to $2,500 per month. Scoped to the process, not a per-seat license.

Why This Works

Engineering judgement, not a tool subscription

Every model release makes generic AI tools cheaper and more replaceable. It doesn't replace the judgement of deciding what to automate, what to leave alone, and what will break under real load. That judgement is why we lead with it: the same engineer who took Battery Smart's infrastructure from seed to a $340M valuation makes that call on your process too.

FAQ

Process engagement FAQs

What if the diagnostic finds nothing worth automating?

Then you walk away with a written map of the process and no bill beyond the diagnostic itself. We are not going to push a build that will not pay for itself.

Do we have to commit to all three stages up front?

No. Each stage stands on its own. Most clients continue to Build because the diagnostic makes the case, not because they were locked into it.

What kind of process qualifies?

Something repetitive and rules-heavy that a person or an outsourced vendor handles today: intake, data entry, triage, follow-ups, reporting, scheduling, or a support queue. If it has clear rules and a clear queue, it is a candidate.

Start with the diagnostic

Book a call and walk us through the process you'd hand off. We'll tell you honestly whether it's a fit before you spend anything on a build.